My WD passport usb hard drive is not recognized
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djbruno
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Oct 9, 2014 at 03:47 PM
Boogieman_WD Posts 275 Registration date Friday October 10, 2014 Status Member Last seen October 19, 2016 - Oct 13, 2014 at 04:51 AM
Boogieman_WD Posts 275 Registration date Friday October 10, 2014 Status Member Last seen October 19, 2016 - Oct 13, 2014 at 04:51 AM
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3 responses
Boogieman_WD
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Oct 10, 2014 at 05:05 AM
Oct 10, 2014 at 05:05 AM
Hey djbruno. I'd suggest that you try to assign the drive a new letter and see it that will fix your issue. You can check out how to do that here: https://support-en.wd.com/
Just click on the corresponding OS and follow the instructions.
Hope that helps.
Boogieman_WD
Just click on the corresponding OS and follow the instructions.
Hope that helps.
Boogieman_WD
djbruno
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Oct 10, 2014 at 11:49 PM
Oct 10, 2014 at 11:49 PM
its not showing up under disk mngr.....it lights up and blinks ...but not reading. I tried it using and older dell comp. that has xp on it and it works fine. im confused
Boogieman_WD
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Oct 13, 2014 at 04:51 AM
Oct 13, 2014 at 04:51 AM
That's a bit odd, try updating the firmware of the drive and try it with different USB ports on your Dell laptop. If you are sure, that it is not detected in Disk Management, can you see it in the Device Manager or BIOS?
