Acer D255E notebook wont load windows

Solved/Closed
usanamvet Posts 2 Registration date Friday October 24, 2014 Status Member Last seen October 24, 2014 - Oct 24, 2014 at 03:22 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Oct 24, 2014 at 03:40 PM
This is the small laptop my daughter got for xmas and she tried to erase a bunch of junk on it. now it won't load windows logon page. It sits for hours saying "Setup is starting services" the windows cannot complete the application. I can get into diagnostics for the memory tests which it passes w/no problems. I can get to the F-2 page but can't figure anything in there to fix the problem. Can anyone solve this for me?

2 replies

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,828
Oct 24, 2014 at 03:27 PM
I would do a factory restore.
0
usanamvet Posts 2 Registration date Friday October 24, 2014 Status Member Last seen October 24, 2014
Oct 24, 2014 at 03:33 PM
How do I do that if I can't get to the logon page, please?
0
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,828
Oct 24, 2014 at 03:40 PM
I think you press "Alt + F10" at the same time, as the computer is beginning it's boot process. The process should be covered in the user manual.

Good Luck
0