C drive unable to open & internet redirecting

CG - Mar 13, 2009 at 01:46 PM
 chris - Mar 16, 2009 at 01:39 PM
My computer C drive show won't open is shows this error message: Recyclers\s -4 - 1 - 42 - 100022788 - 100032149-100027140-3626.com. Windows cannot find recylers" ".

Previously I have not been able to upload a antivirus software. When I use the internet to do any antivirus downloading to the computer the internet explorer gives me an unable to locate message. It also sometimes redirects to a website I didn't ask for. I have Windows antivirus software but it has been locked to automatically shut off and when I direct the computer to turn it on I get an error message or when trying to access new updates the internet explorer error message appears and I'm unable to get to any websites to upload updates or any antivirus protection .

2 responses

cm420 Posts 33 Registration date Tuesday October 14, 2008 Status Member Last seen May 14, 2009 6
Mar 15, 2009 at 02:15 AM
you are getting these problems because you have been infected by a virus.
it won't let you update your anti-virus nor will allow you to enter the website of any anti-virus.
try to do a system restore to see if you can access your HDD.
try to repair your windows also by using the Windows CD.
make backups of your files and then format your hard disk.
this will remove the virus.

Ok. I'll try those steps tonight. Thanks for advice.