Toshiba laptop cursor is frozen Solved/Closed

Question

As soon as I start and log in the screen freezes and I can't do anything.  I use cont alt delete and sign out using the arrow keys. When I get the screen that I can click on to sign in I have use of the cursor but as soon as I log in, everything freezes.  The only thing that has changed recently is that I wanted to use the calendar on my laptop and it made me set up a microsoft account.  It seems like I have had trouble ever since I have done that.  I thought I could start in safe mode and be able to delete the microsoft account but I have been unable to do so.

Any help you can give will be appreciated.

Ambucias · Answer

Hello,

I will probably not be able to give you a solution today because I must sign out.

It would be helpful if you tell me:

1. What is your operating system.

2. If you can boot in safe mode with networking without any problem.

Best regards

Macsrwolf · Answer

Thanks for trying to help.  I finally signed in in safe mode and did a recovery. I am now fixed.  Thankfully.

Toshiba laptop cursor is frozen

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