Hard drive not opening

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eamaxwell Posts 1 Registration date Monday 17 November 2014 Status Member Last seen 17 November 2014 - 17 Nov 2014 à 14:05
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   - 18 Nov 2014 à 10:50
I dropped my external 1Tb Harddrive and it now only shows that i have connected a hard drive but i cannot open it or check properties, I however connected it on my HD TV and I can see all my files and even play videos and music on it. I tried connecting it to my pc but its not opening
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R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   155
18 Nov 2014 à 10:50
Hi Eamaxwell,

Hard drives are very fragile devices and in general could be severely damaged from a drop. Do you hear some strange noises coming from the drive? How does it appear in Windows? Is the file format RAW? It is a good sign if you can actually open the drive on your TV. Check if it is visible in Device Manager and Disk Management. Try using the manufacturer's diagnostic tool and check the device. Formatting it may help, if you do not have any important data stored on it.
Even if you access the device, make sure you have scanned it thoroughly, because physical damage may damage the drives and, when it comes to personal data, reliability is very important.

Hope this helps