Fbi virus

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zom-b Posts 1 Registration date Thursday November 20, 2014 Status Member Last seen November 21, 2014 - Nov 21, 2014 at 11:27 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 22, 2014 at 07:25 AM
They want me to send money or they will be forced to litigate frozen laptop sent Toshiba money for recovery /operating system they send me a flash drive and it doesn't work now what?

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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Nov 22, 2014 at 07:25 AM
We will try this:

1. Download this Rogue Killer, preferably from another computer but don't run it yet:

https://www.adlice.com/roguekiller/

2. Transfer Rogue Killer on a pen drive or flash drive.

3. Connect the pen drive.

4. Restart you machine in safe mode and choose safe mode with command prompt.

5. Type the letter of the volume of your pendrive, ie E:/>

(could be another letter)

6. you should see the files on your pendrive.

7. Type roguekiller and press enter the programme should open

8. Click on scan, once the scan is finished, click on delete

9. Close Roguekiller and type shutdown /r and press enter and click ok

10. Download, install and run Malwarebyte which you can find on this site:

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware

Ensure you make an update.

Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.

If Malwarebyte restarts your system, launch it again to finish the Full scan.

When the scan is completed, delete all items found.

11. Download the following Adwcleaner created by Xplode

https://ccm.net/downloads/security-and-maintenance/6911-adwcleaner/

Launch it (for Windows 7 and 8, click right to run as administrator)
Click on delete
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