WD5000 ext hard drive not recognized

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saleslie11 Posts 1 Registration date Wednesday 26 November 2014 Status Member Last seen 26 November 2014 - 26 Nov 2014 à 01:26
carminabigue Posts 620 Registration date Tuesday 19 March 2013 Status Member Last seen 10 June 2015 - 26 Nov 2014 à 09:44
Plugged in my WD ext hard drive and it made a tone/jingle sound but can't find the device on my computer. It has appeared in the past but some of the PDF folders couldn't be opened. Now I can't access any data. Can you help?
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1 response

carminabigue Posts 620 Registration date Tuesday 19 March 2013 Status Member Last seen 10 June 2015 125
26 Nov 2014 à 09:44
Hi,

Most probably your disk connecting cable may be damaged. Kindly replace it with another one and check it. You will get solution.

Hope this helps!