WD5000 ext hard drive not recognized

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saleslie11
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Wednesday November 26, 2014
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- Nov 26, 2014 at 01:26 AM
carminabigue
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- Nov 26, 2014 at 09:44 AM
Plugged in my WD ext hard drive and it made a tone/jingle sound but can't find the device on my computer. It has appeared in the past but some of the PDF folders couldn't be opened. Now I can't access any data. Can you help?

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carminabigue
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Nov 26, 2014 at 09:44 AM
Hi,

Most probably your disk connecting cable may be damaged. Kindly replace it with another one and check it. You will get solution.

Hope this helps!
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