Error in installing

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francisgarnace Posts 5 Registration date Sunday November 30, 2014 Status Member Last seen November 30, 2014 - Nov 30, 2014 at 02:44 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 30, 2014 at 03:52 PM
hi, how can i fix this? i just opened my pc and this pics shows.


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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Nov 30, 2014 at 06:12 AM
You have a virus

1. Download this Rogue Killer, preferably from another computer but don't run it yet:

https://www.adlice.com/roguekiller/

2. Transfer Rogue Killer on a pen drive or flash drive.

3. Connect the pen drive.

4. Restart you machine in safe mode and choose safe mode with command prompt.

5. Type the letter of the volume of your pendrive, ie E:/>

(could be another letter)

6. you should see the files on your pendrive.

7. Type roguekiller and press enter the programme should open

8. Click on scan, once the scan is finished, click on delete

9. Close Roguekiller and type shutdown /r and press enter and click ok

10. Download, install and run Malwarebyte which you can find on this site:

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware

Ensure you make an update.

Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.

If Malwarebyte restarts your system, launch it again to finish the Full scan.

When the scan is completed, delete all items found.

11. Download the following Adwcleaner created by Xplode

https://ccm.net/downloads/security-and-maintenance/6911-adwcleaner/

Launch it (for Windows 7 and 8, click right to run as administrator)
Click on delete
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