Laptop won't turn on

Closed
AK - 19 Dec 2014 à 21:49
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 - 20 Dec 2014 à 14:04
Hello,



My new laptop just turned by itself while fully charged and now it won't turn back on. The only thing I can think of that happened is that I put in a charger that was for another laptop. Is there any way that I can fix this and get it to turn back on?

1 response

xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
20 Dec 2014 à 14:04
You can try the following:
1. remove the battery and charger
2. push and hold down the start button for 60 seconds
3. reinstall battery and charger
4. attempt to start as normal

Using a charger with the wrong voltage can damage the motherboard. Is the computer still under Warranty?