Laptop won't turn on

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Wednesday October 8, 2008
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Hello,



My new laptop just turned by itself while fully charged and now it won't turn back on. The only thing I can think of that happened is that I put in a charger that was for another laptop. Is there any way that I can fix this and get it to turn back on?

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Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,899
You can try the following:
1. remove the battery and charger
2. push and hold down the start button for 60 seconds
3. reinstall battery and charger
4. attempt to start as normal

Using a charger with the wrong voltage can damage the motherboard. Is the computer still under Warranty?