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Laptop won't turn on

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AK - Dec 19, 2014 at 09:49 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Dec 20, 2014 at 02:04 PM
Hello,



My new laptop just turned by itself while fully charged and now it won't turn back on. The only thing I can think of that happened is that I put in a charger that was for another laptop. Is there any way that I can fix this and get it to turn back on?
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Dec 20, 2014 at 02:04 PM
You can try the following:
1. remove the battery and charger
2. push and hold down the start button for 60 seconds
3. reinstall battery and charger
4. attempt to start as normal

Using a charger with the wrong voltage can damage the motherboard. Is the computer still under Warranty?
0

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