My Acer laptop is not starting up. Please help..

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Yuszhang Posts 1 Registration date Sunday 21 December 2014 Status Member Last seen 21 December 2014 - 21 Dec 2014 à 13:36
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 21 Dec 2014 à 16:09
I think i got virus on my laptop, because i download many video's maker software.. And then my laptop can not starting up.. It's like a recent hardware or software change might be the problem. Startup repair can not repair my laptop automatically.. It's ask about sending information about this problem is recommended to help Microsoft create solutions. And it just click finish and exit to shut down my laptop.. I'm already shutdown and restart many times but the result is same. What can i do? Thanks
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Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
21 Dec 2014 à 16:09
Hello

Can you boot in safe mode with networking?