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My ASUS laptop doesn't turn on

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Jonathan - Jan 2, 2015 at 11:52 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jan 2, 2015 at 03:03 PM
Hello,

My ASUS G75VW shut down while I was on the Internet. When I tried to turn it back on it showed nothing but a black screen where I can move my cursor around. Ctrl+alt+del does nothing, and neither does turning it off and back on. It is plugged on and had a full battery when it happened. This has happened once before but I restarted it and it was fine. The computer is 2 years old.

Thank you.
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Answer 1 / 1
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jan 2, 2015 at 03:03 PM
It sounds like you have a hardware problem with the motherboard or hard disk. I suggest you have a local PC repair shop do a full diagnostic evaluation.

Good luck
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