Repairing disk errors loop? Help!

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Hiwatari_Kai Posts 2 Registration date Monday January 12, 2015 Status Member Last seen January 12, 2015 - Jan 12, 2015 at 04:26 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Jan 13, 2015 at 03:55 AM
Windows 8
Toshiba Satillite


At first my laptop's track pad froze, so I shut down my computer and turned it back on again. When I did the screen was just black. After a while the 'toshiba leading innovation' logo popped up, along with some text on the bottom saying 'preparing automatic recovery' after a long while it said 'diagnosing your pc' after the screen would turn black later with the logo coming up again with the text 'repairing disk errors this might take over an hour'. After the screen would either turn blue saying 'your pc needs to restart' or the computer would shut down. Its been a week and my computers still in this loop, I cant do anything on my laptop and I honestly dont know what do? Is it just gone for good?
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2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jan 12, 2015 at 11:49 PM
Perhaps you hard disk has failed and needs to be replaced. I suggest you have a local PC repair shop take a look at it.

Good luck
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Jan 13, 2015 at 03:55 AM
Hi there,

Unfortunately, the hard drive may have failed. Do you have warranty left? If not, remove the HDD from the laptop and connect it to a PC in order to see if it is accessible and if you can save some data. You can find some instructions in the manual. If you have warranty left, contact the reseller and do no try to open the laptop, because you may void the warranty.

Hope this helps