Mail.com outgoing email issues on ZTE Kis

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lnwidmer73 Posts 5 Registration date Thursday January 15, 2015 Status Member Last seen January 17, 2015 - Jan 16, 2015 at 01:39 AM
lnwidmer73 Posts 5 Registration date Thursday January 15, 2015 Status Member Last seen January 17, 2015 - Jan 17, 2015 at 04:49 AM
Hi,

New to the forum (evidently because I posted a question in answer section of a former post by mistake!!!), hope you can help!

Have mail.com set up on my android (ZTE Kis) and using server settings as above.
Incoming email is fine but outgoing a no go! Any thoughts? (have tried both 465 and 25 - SSL/non SSL), re-setting everything several times etc etc.... to no avail.... Thank you!
Related:

3 responses

lnwidmer73 Posts 5 Registration date Thursday January 15, 2015 Status Member Last seen January 17, 2015 2
Jan 17, 2015 at 04:49 AM
Everyone hi!

Managed to get it working at last!!!!! If anyone else has the same problem, these are the settings I have set up for my outgoing mail, mistake I made is thinking that where it asked 'require sign in' that this was optional and therefore wasn't ticking this option and entering details!!!:

Outgoing server smtp.mail.com
Port 465
Security type SSL
DO TICK the 'require sign in' box and enter username/password:
Username is your full email address i.e. xxxxxxxx@mail.com
Password is, well your password!
Then click 'Next(Check)' button

Worked for me, hope it helps others.... Cheers!
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jan 16, 2015 at 06:25 AM
Would this How-to be of any help to you?

https://ccm.net/faq/13350-iphone-unable-to-send-email-from-mail-com

Good luck
lnwidmer73 Posts 5 Registration date Thursday January 15, 2015 Status Member Last seen January 17, 2015 2
Jan 16, 2015 at 11:51 AM
Hi!
Thank you for your reply but no, doesn't help at all...
1) I don't have an iPhone but an android ZTE Kis
2) Error message is not xxxxx not found or whatever, I just get 'connection error' if I try to send a message or again push it through from my outbox
3) No such thing as SMTP server password section/option on my phone...

Any other idea???