Previous Topic Next Topic

Alternate email expired

Closed
Sajede - Jan 28, 2015 at 09:54 AM
doooshi
Posts
1
Registration date
Friday January 1, 2016
Status
Member
Last seen
January 1, 2016
 - Jan 1, 2016 at 02:02 PM
Hello,

My alternate email expired and when I want to contact to costumer care service I receive the following message because I live in Iran. please help me I cannot access my account
Due to export controls by the US Treasury and Commerce Department, Yahoo cannot offer assisted support to users from embargoed countries.

1 reply

Answer 1 / 1
Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
 11,314
Jan 28, 2015 at 06:03 PM
Sorry but a US Federal law as well as other countries has imposed sanctions on your country, most companies are forbidden to deal with Iran, hence you will no get any help.

It's a political decision based on your government's behaviour.

Sorry
0
Sajede
Jan 29, 2015 at 01:00 AM
Hi Ambucias, thank you very much for your answer although not solved my problem. It should be noted that I love my government even I lose my account.
Best
0
doooshi
Posts
1
Registration date
Friday January 1, 2016
Status
Member
Last seen
January 1, 2016
Jan 1, 2016 at 02:02 PM
According to the US Department of the Treasury policy on Internet Freedom in Iran, web and internet services to persons in Iran must not be limited.
Yahoo does it in the name of the US Treasury.

https://home.treasury.gov/policy-issues/financial-sanctions/sanctions-programs-and-country-information
0