Hard drive dont work

Closed
Kanon - Feb 3, 2015 at 06:15 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Feb 13, 2015 at 10:13 AM
Last night I shutdown my pc normally.. Then next mornin When I power on my computer , every parts of my computer works properly but the hard drive didnt work...the disk inside hard drive not run... Then I place my finger on the hard drive..I dont find then hard drive heating up... So what can I do ?? Please help me !!!
Related:

1 response

KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Feb 3, 2015 at 10:06 AM
Hello Kanon,

If you can't hear the hard drive spinning, probably the issue is related to the power supply for the HDD or hard drive failure. Can you connect the drive to another computer and try to see if it's spinning there?
If you can, please attach printscreen of your Device management, to see if there's a conflict with this drive.

KY_WD
0
I connect the drive to another
computer and try to see if it's
spinning there but no spinning.. I Connect another hard dirve in my computer..then the hard drive spinning...
0
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Feb 13, 2015 at 10:13 AM
Hi again,

Since you don't hear any sound of your drive wherever you plug it, probably, is because it has failed somehow. If no light turns on, then the problem might be found in the power supply or PCB burnt out.
If your drive is still under warranty you could do RMA.

Good luck.

KY_WD
0