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Acessing my yahoo account

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agnes dhliwayo - Feb 3, 2015 at 08:54 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Feb 3, 2015 at 02:06 PM
Hello,



i cannot access my yahoo account for some time now. every time i sign in it keeps asking for verification and then sends a code to an email address i no longer use so i cannot get that code to access my account. i dont think i even remember the verification questions either. how else can i get access to my account. i dont know why i dont get the option to use my mobile because that would be easiest for me.
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Feb 3, 2015 at 02:06 PM
Go to this page
https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT
Select password and sign in
Select forgot password
Click on "password helper" or
Click on the envelope to get the Yahoo customer service phone number for your region.
Or click on the envelope to open an e-mail case. If you do not know your security question, in the space provided for them, write "unknown"
Good luck
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