Help i can not get my sony vaio past the log on screen

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 Gayle -
Hello,

I am unable to get my sony vaio pass the log on screen. All i get is a black screen with the cursor.

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3606
Registration date
Monday September 1, 2014
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Last seen
February 20, 2017
151
Hi Vanni,

Firstly, I would recommend you using the Last Known Good Configuration from the Advanced Boot Menu ( press F8 on start up). If there is no change and you still get black screen, check if you can access the Task Manager. If you can, find and end the explorer.exe process. After that click on File, New Task and write explorer.exe. Click OK. After that, try updating your display drivers.

Hope this helps

WD Representative
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