Help i can not get my sony vaio past the log on screen

Vanni - Feb 8, 2015 at 12:55 AM
 Gayle - Feb 11, 2015 at 08:27 PM

I am unable to get my sony vaio pass the log on screen. All i get is a black screen with the cursor.

1 response

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Feb 9, 2015 at 03:02 AM
Hi Vanni,

Firstly, I would recommend you using the Last Known Good Configuration from the Advanced Boot Menu ( press F8 on start up). If there is no change and you still get black screen, check if you can access the Task Manager. If you can, find and end the explorer.exe process. After that click on File, New Task and write explorer.exe. Click OK. After that, try updating your display drivers.

Hope this helps

WD Representative
Oh thank you SO MUCH!!! This was the only thing that worked for me!