Black screen on Toshiba laptop

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Shelley Wieczorek - 13 Feb 2015 à 00:30
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   - 13 Feb 2015 à 02:54
Hello,


My Toshiba laptop turns on but the screen is black. I have tried several suggestions to get it up with no avail. Help!
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1 response

R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   155
13 Feb 2015 à 02:54
Hi Shelley,

Have you tried restarting the explorer.exe process? Is it possible to enter the Task Manager? If it is, end the explorer.exe and re-import by clicking on File and writing explorer.exe in the line. If this does not help you, try using The Last Known Good Configuration from the Advanced Boot Menu.

Hope this helps