Black screen on Toshiba laptop

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Shelley Wieczorek - Feb 13, 2015 at 12:30 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Feb 13, 2015 at 02:54 AM
Hello,


My Toshiba laptop turns on but the screen is black. I have tried several suggestions to get it up with no avail. Help!
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1 response

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Feb 13, 2015 at 02:54 AM
Hi Shelley,

Have you tried restarting the explorer.exe process? Is it possible to enter the Task Manager? If it is, end the explorer.exe and re-import by clicking on File and writing explorer.exe in the line. If this does not help you, try using The Last Known Good Configuration from the Advanced Boot Menu.

Hope this helps
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