Laptop frozen in black screen but i can control the mouse [Solved/Closed]

 Help -
Hello, the laptop of my sister is frozen in black screen but i can control the mouse but before it happened i shut it down then its says" theres still an application running" 2options appeared it says shut down anyway and then cancel i pressed cancel then the black screen appeared.

1 reply

Registration date
Saturday January 17, 2015
Last seen
November 27, 2020
Try powering it off by pressing the on/off button for about 5 seconds (until it fully switces off). Now reboot and hopefully it will work now.

Let me know how you get on.
THANK YOU VERY MUCH!!!! I dont know you very much but i do know that you helped me fix my sister's laptop!!!!

Subscribe To Our Newsletter!

The Best of CCM in Your Inbox

Subscribe To Our Newsletter!