Laptop frozen in black screen but i can control the mouse
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Hello, the laptop of my sister is frozen in black screen but i can control the mouse but before it happened i shut it down then its says" theres still an application running" 2options appeared it says shut down anyway and then cancel i pressed cancel then the black screen appeared.
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1 response
BrianGreen
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Mar 10, 2015 at 07:36 AM
Mar 10, 2015 at 07:36 AM
Try powering it off by pressing the on/off button for about 5 seconds (until it fully switces off). Now reboot and hopefully it will work now.
Let me know how you get on.
Let me know how you get on.
Mar 10, 2015 at 08:22 AM