Laptop keeps shutting down [Closed]

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I use Dell latitude 6430u(256gb ssd/8gb ram/windows7/i5-4200u)
I have been using it since past year.
But recently I am facing this problem. It keeps shutting down randomly.
I dont see any reason as to why it should shut down.
I don't play games or anything so there isnt any heating problem I suppose.
Help me!

2 replies


Check you battery sleep level, or make certain your charger is actually charging. Let us start with the simple stuff first, let us know!
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Hello,

Try this 1

If there is no proper cooling to the CPU, this will also lead to shutdown

as a precaution. So may be because of overheating, it's getting

shutdown. Clean all the vents, blow out with canned air.

Remove the power adapter and the battery from your laptop. Open the

laptop case to access the CPU Fan and the heat sink. Remove all the

dust from the Fan and also from the heat sink. Never run your laptop on

bag & bed. Sides, back and bottom must be clear.

If possible remove the old thermal paste from the CPU and apply a new

thermal paste for better heat conductivity.

Also make sure that CPU Fan is running.

Good Luck