Troubleshooting turn on problem [Closed]

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Tuesday March 19, 2013
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June 10, 2015
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Hello,

I have the problem with my Dell laptop. When i turn it on it only display window 7 logo but doesn't turn on, all it shows is pointer. And stuck

Thanks
Nondo Paul

1 reply

Posts
621
Registration date
Tuesday March 19, 2013
Status
Member
Last seen
June 10, 2015
139
Try this one.
1. UNPLUG THE POWER
2. REMOVE BATTERY
3. HOLD POWER BUTTON FOR 30/60 SECONDS
4. REATTACH POWER AND START THE LAPTOP
5. SHUT BACK DOWN
6. PUT IN THE BATTERY
7. TURN IT ON.
Good Luck!