Troubleshooting turn on problem

Closed
Nondo - 21 Mar 2015 à 02:46
carminabigue Posts 620 Registration date Tuesday 19 March 2013 Status Member Last seen 10 June 2015 - 22 Mar 2015 à 08:32
Hello,

I have the problem with my Dell laptop. When i turn it on it only display window 7 logo but doesn't turn on, all it shows is pointer. And stuck

Thanks
Nondo Paul

1 response

carminabigue Posts 620 Registration date Tuesday 19 March 2013 Status Member Last seen 10 June 2015 125
22 Mar 2015 à 08:32
Try this one.
1. UNPLUG THE POWER
2. REMOVE BATTERY
3. HOLD POWER BUTTON FOR 30/60 SECONDS
4. REATTACH POWER AND START THE LAPTOP
5. SHUT BACK DOWN
6. PUT IN THE BATTERY
7. TURN IT ON.
Good Luck!