Troubleshooting turn on problem

Closed
Nondo - Mar 21, 2015 at 02:46 AM
carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 - Mar 22, 2015 at 08:32 AM
Hello,

I have the problem with my Dell laptop. When i turn it on it only display window 7 logo but doesn't turn on, all it shows is pointer. And stuck

Thanks
Nondo Paul

1 response

carminabigue Posts 620 Registration date Tuesday March 19, 2013 Status Member Last seen June 10, 2015 125
Mar 22, 2015 at 08:32 AM
Try this one.
1. UNPLUG THE POWER
2. REMOVE BATTERY
3. HOLD POWER BUTTON FOR 30/60 SECONDS
4. REATTACH POWER AND START THE LAPTOP
5. SHUT BACK DOWN
6. PUT IN THE BATTERY
7. TURN IT ON.
Good Luck!
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