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Please help... BLUE SCREEN after windows logo...

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gabriel91359 Posts 3 Registration date Wednesday March 25, 2015 Status Member Last seen April 5, 2015 - Mar 28, 2015 at 07:57 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 5, 2015 at 06:58 AM
a few weeks back.. i installed a CD/DVD - Rom on my "still working" computer....
then after i tried to turn it on.. the blue screen occured..i can't even access safe mode

i tried to format my drive using CD, and USB but both didn't work..
it just stays on a black screen with a blinking "underscore" _

so i tried to format it again using another pc.. and it worked but when i slide in my drive to my computer it still didn't work.. still got the blue screen after windows logo..

the good part is now i can access safe mode...

so what can i do to fix this?

i tried using CHKDSK /R on safe mode but it just ask me to Yes or No to start one after restarting..

please help...
and thanks...
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Answer 1 / 1
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Mar 28, 2015 at 05:07 PM
Hello Gabriel

Yes, it is a good thing that you can get in safe mode with networking.

Let see about this blue screen (BSOD)

Download the following on your desktop:

http://www.nirsoft.net/utils/bluescreenview.zip

Unzip the file

Double click on BlueScreenView.exe

At the end of the scan, click on edit and then on select all

Go on file and click on save selected items

Save the log as bsod.txt

Open bsod.txt, copy and paste here
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gabriel91359 Posts 3 Registration date Wednesday March 25, 2015 Status Member Last seen April 5, 2015
Mar 29, 2015 at 01:36 PM
Hello Ambucias,
thanks for answering...

i have a bit of a problem here.. i downloaded the file that you asked me to...
then i opened BlueScreenView.exe then nothing happened...( if it is automatic)

also i looked around if i can see a scan button but i can't..

is there something i need to do first before it scans??

sorry i'm a newbie..
and thanks...
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171 > gabriel91359 Posts 3 Registration date Wednesday March 25, 2015 Status Member Last seen April 5, 2015
Mar 29, 2015 at 04:39 PM
No nothing, just scan.
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gabriel91359 Posts 3 Registration date Wednesday March 25, 2015 Status Member Last seen April 5, 2015
Apr 5, 2015 at 03:45 AM
Hi, again..

I don't know how to scan it..
can you please tell me how..

and sorry for not saying this earlier i had some personal problems..
:D
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171 > gabriel91359 Posts 3 Registration date Wednesday March 25, 2015 Status Member Last seen April 5, 2015
Apr 5, 2015 at 06:58 AM
Double click on BlueScreenView.exe
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