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Yahoo email compromised

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prince - Apr 1, 2015 at 06:21 AM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Apr 1, 2015 at 06:47 AM
Hello,


Someone hacked my other yahoo account, changed the password and the alternative email address. What can l do? cobra.prin

3 responses

Answer 1 / 3
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Apr 1, 2015 at 06:22 AM
How did you say it is hacked?
when is the last time you successfully accessed your account?
prince
Apr 1, 2015 at 06:29 AM
I mean it must have been hacked for someone to take over my account completely!
When l tried to reset my password l get an alternative email that i do not know. Someonething like this c*********@u**.net
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Apr 1, 2015 at 06:36 AM
did you know your alternate mail id?
Answer 2 / 3
Ambucias Posts 3015 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Apr 1, 2015 at 06:23 AM
How can you tell for sure that it was hacked?
When is the last time you successfully accessed your account?
prince
Apr 1, 2015 at 06:44 AM
Okay, thanks, l will give it a try!
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Apr 1, 2015 at 06:47 AM
ok
Answer 3 / 3
Ambucias Posts 3015 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Apr 1, 2015 at 06:39 AM
Hello

You must contact Yahoo Costumer Care using this form explaining your issue, just click on e-mail:

https://io.help.yahoo.com/contact/index?page=oops
Good luck

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