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No icons and I can't use the windows button or settings

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Kolton - Apr 19, 2015 at 04:41 PM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Apr 20, 2015 at 01:11 AM
Hello,



I have no idea what's wrong with my computer. There are no icons on the desktop and I can't click on the windows button. The only way I can open things is by by pushing control alt delete and then going in to the control panel. Also if I push the windows key nothing happens. I really just want to restore it to factory. Settings but I don't know how to from the control panel. I'm using windows 8.1 build 9600
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Apr 19, 2015 at 05:12 PM
Hi

What is the make and model of your computer?
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Kolton
Apr 19, 2015 at 06:44 PM
It's a gateway I'm not sure about the model though
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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Apr 20, 2015 at 01:11 AM
May be this helps you...
https://ccm.net/faq/6809-reset-a-gateway-computer-to-factory-settings
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