Computer repaired, now monitor and keyboard won't work

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kayjnsn Posts 3 Registration date Tuesday April 21, 2015 Status Member Last seen April 22, 2015 - Apr 21, 2015 at 10:52 PM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - May 22, 2015 at 06:24 AM
My computer had to get some work done on it because it was freezing on the welcome screen due to it being out of RAM. The tech cleaned it up and put about 105GB of files on an external; he said the computer was now starting up and running smoothly. Well I plug everything back in, turn it on and it powers up fine but the monitor is saying "no signal" and the keyboard is not lighting up at all. There was nothing wrong with either up until now (monitor's pins on the plug are not bent, connection is secure and the usb plug and port for the keyboard are fine) I thought maybe something got knocked loose on its transport home, so I inspected the inside- nothing was loose and everything appeared secure. All three fans are running as well. So next I popped out the CMOS, let it sit for half an hour and put it back in. Same thing- no signal on the monitor and no lights on the keyboard. A friend suggested I perform a hardware reset but I have no clue how to because my computer is 6 years old and all the tutorials I've found on how to do a factory reset are written for newer models and I can't find the same labels on my motherboard. Anyone have any idea what might be going on and how I could fix this?? The OS is Windows 7 64 bit and it's running on a Compaq cq4010f with an AMD Sempron LE-1300 cpu. Thank you so much for any help!!

1 reply

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 898
Apr 22, 2015 at 08:49 AM
Did you hear any beeps?...
Propably did you see your cpu fan running, lights on? hdd makes sound?... if all working still there is no signal in monitor then it may be RAM issue.. Remove the RAM from slot and hear beeps if not.. post here for further solutions
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kayjnsn Posts 3 Registration date Tuesday April 21, 2015 Status Member Last seen April 22, 2015
Apr 22, 2015 at 11:46 AM
All fans are running, all lights on, hdd makes sound, BUT, even with the RAM still in the slot there are NO beeps. What does this mean?
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kayjnsn Posts 3 Registration date Tuesday April 21, 2015 Status Member Last seen April 22, 2015 > kayjnsn Posts 3 Registration date Tuesday April 21, 2015 Status Member Last seen April 22, 2015
Apr 22, 2015 at 12:12 PM
actually I just noticed that not only does it not beep when powered on, but on the front of the PC the orange light next to the blue power light is NOT on. Is this for the hard drive?
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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 898
May 22, 2015 at 06:24 AM
you mean for cpu or monitor?
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