Black Screen

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Lando - Apr 23, 2015 at 10:04 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Apr 24, 2015 at 08:07 AM
Hello, my Acer Inspire E 15 laptop screen went black when I turn it on. I read a solution about removing the battery, but my laptop's battery cannot be removed .. Help !!
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KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Apr 24, 2015 at 08:07 AM
Hello Lando,

Can you provide more details about the issue that you have? Can you hear the fan or the hard drive spinning up? If you can that the problem might be found within the video chip /the North Bridge/ which have gotten desoldered. Sometimes where there's not enough cooling the video chip "looses" its thermic paste and does not give signal to the display.
If you can't hear any noise coming out of your laptop probably it's because there's a PSU or motherboard failure.
I suggest, if you can, pull out the drive and try to connect it to another PC via SATA-USB cable as an external drive.

Hope this helps.

KY_WD
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