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Windows Media Player click on it, it has a circle running

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prettyface Posts 1 Registration date Thursday May 21, 2015 Status Member Last seen May 21, 2015 - May 21, 2015 at 11:42 PM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - May 22, 2015 at 01:41 AM
Hi, my Windows Media Player is not functioning, when I click on it, it has a circle running, then it disappear and it does not open. I also cannot play any video downloaded from Youtube. The message is " server execution failed". Very frustrated, have tried all the solution suggestions posted on the net/youtube with no result. Please help.

Thanks a lot
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Answer 1 / 1
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
May 22, 2015 at 01:41 AM
Hello,
Lets try these three troubleshooting methods first and verify if it is resolved.

Method 1.
Now you have to stop the Windows Media Player Network Sharing Service and check for the issue, to do that you need to follow the steps provided below.

1. Control Panel -- Administrative Tools -- Services. Find the Windows Media Player Network Sharing Service, open it, click on Stop to stop the service.

2. Close Windows Media Player 12 if it is started.

3. input %USERPROFILE%\Local Settings\Application Data\Microsoft\Media Player\ to Windows Explorer to find the folder.

4. Move all files in the folder to another place as a backup.

Note: Move files in the specific folder will reset database.

5. Restart Windows Media Player to see if we can add files to Library now.

Method 2.
1. Click on Start and in the search bar type cmd.exe
2. Right click on cmd.exe and click on Run as Administrator
3. In the command prompt type the following command

net localgroup "Administrators" "NT Authority\Local Service" /add
4. Press enter and restart the computer

Method 3.
Uninstalling and Reinstalling the Windows Media Player:
Step 1.
Uninstalling the Windows Media Player:
1. Go to Start and in the search type "Turn Windows features On or Off".
2. Click on "Turn Windows features On or Off".
3. Browse to the Media Features and uncheck the mark in front of Windows Media Player.
4. Restart the computer

Step 2.
Reinstalling the Windows Media Player:
1. Go to Start and in the search type "Turn Windows features On or Off".
2. Click on "Turn Windows features On or Off".
3. Browse to the Media Features and place a check mark in front of Windows Media Player.
4. Restart the Computer.

Try playing the file now.

Thanks and Regards:
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