My laptop stopped working on 6/8/2015 I need help please thanks
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Boris
-
Jun 10, 2015 at 03:50 PM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Jun 11, 2015 at 06:19 AM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Jun 11, 2015 at 06:19 AM
Hello,
My Toshiba Satellite L755 with Windows 7 Basic or premium has stopped working. I try to start it up, but all it gives me is the beginning TOSHIBA logo loading screen and for the windows loading screen it only gives me the little loading bar at the bottom. The windows logo does not show at all. After those two load up, it goes to a black screen and just completely stops loading. The hard drive stops working as in the light doesn't blip anymore and it just stays at a back-lit black screen. I can sort of hear the fan going, but it stops after a while.
My Toshiba Satellite L755 with Windows 7 Basic or premium has stopped working. I try to start it up, but all it gives me is the beginning TOSHIBA logo loading screen and for the windows loading screen it only gives me the little loading bar at the bottom. The windows logo does not show at all. After those two load up, it goes to a black screen and just completely stops loading. The hard drive stops working as in the light doesn't blip anymore and it just stays at a back-lit black screen. I can sort of hear the fan going, but it stops after a while.
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3 responses
Ambucias
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Jun 10, 2015 at 05:00 PM
Jun 10, 2015 at 05:00 PM
Hello
Can you boot in safe mode with networking?
Can you boot in safe mode with networking?
Ambucias
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Monday February 1, 2010
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Jun 11, 2015 at 04:06 AM
Jun 11, 2015 at 04:06 AM
Hi
I suggest you factory reset, here is how:
https://ccm.net/faq/4811-restore-toshiba-laptop-to-factory-settings
I suggest you factory reset, here is how:
https://ccm.net/faq/4811-restore-toshiba-laptop-to-factory-settings
Computertech
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3569
Registration date
Friday February 6, 2015
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Jun 11, 2015 at 06:19 AM
Jun 11, 2015 at 06:19 AM
Hello Boris,
In addition,
1) when was this problem happen? Did you install any new hardware of software?
2) You said you unable to boot into safe mode, Did you press F8 continuously after starting of your laptop?
3) Try this following steps,
a) switch off the laptop
b) remove the battery
c) press power button for 30 sec
d) replace the battery
e) switch on the laptop.
4) what about beeps? Did you hear any beeps?
In addition,
1) when was this problem happen? Did you install any new hardware of software?
2) You said you unable to boot into safe mode, Did you press F8 continuously after starting of your laptop?
3) Try this following steps,
a) switch off the laptop
b) remove the battery
c) press power button for 30 sec
d) replace the battery
e) switch on the laptop.
4) what about beeps? Did you hear any beeps?
Jun 10, 2015 at 08:36 PM