My laptop turns on after three days

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 hella -
Hello,

my dell lat d620 usually turns on after 3days when I shut down so to solve this I just hibernate. but I want to resolve this problem. help please


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To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a report.

1. Open this link and download ZHPDiag2 :
https://nicolascoolman.eu
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista and Win 7 users, click right to ensure you execute with admin right)

The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).

4. Double click on the short cut ZHPDiag on your Destktop.

5. If you need to change the language, click on the little house, (bottom right) and change to English

6. Click on Full.

Wait for the tool to finished (maybe a long time)

7. Close ZHPDiag.

8. To transmit the report, click on this link :

https://authentification.site

9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
Ambucias
Moderator and Virus/Security Contributor
hi my laptop is still down hasnt turned on yet. am starting to think that is goney
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Hi Hella,

This sounds like a power supply issue. Have you consulted a technician? I strongly recommend you having the laptop checked. Have you tried using a different power supply cable? There may be some issue going on with the power port, which is recommended to be solved before causing damage to other components.

Hope you'll find a solution