Data lost on external drive when I attach any USB with my laptop
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Owais
-
Jun 17, 2015 at 10:12 AM
BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 - Jun 17, 2015 at 12:34 PM
BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 - Jun 17, 2015 at 12:34 PM
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1 response
BrianGreen
Posts
1005
Registration date
Saturday January 17, 2015
Status
Moderator
Last seen
September 30, 2021
149
Jun 17, 2015 at 12:34 PM
Jun 17, 2015 at 12:34 PM
Hi Owais.
I think you are right - you do have a virus. You need to install an antivirus program (if you dont already have one), update it, and scan your PC using a full scan. Remove whatever it finds. When it is clear, plug in the USB and scan it all again. I know it will take a long time, but this is the safest way.
Do not install 2 antiviruses at the same time - it is not a good idea and viruses can get in if you do this.
If you cant start your antivirus choose an online scanner (there are several free ones out there) and do a full scan with that one. then your own.
Also, dont plug the USB into any other machines if you can help it - you could also infect them with the virus. I know the machines antivirus should detect it ... but yours didnt so another might not. Make sure it is scanned and cleaned first before you install it into another machine.
Good luck. Let us know how you get on.
I think you are right - you do have a virus. You need to install an antivirus program (if you dont already have one), update it, and scan your PC using a full scan. Remove whatever it finds. When it is clear, plug in the USB and scan it all again. I know it will take a long time, but this is the safest way.
Do not install 2 antiviruses at the same time - it is not a good idea and viruses can get in if you do this.
If you cant start your antivirus choose an online scanner (there are several free ones out there) and do a full scan with that one. then your own.
Also, dont plug the USB into any other machines if you can help it - you could also infect them with the virus. I know the machines antivirus should detect it ... but yours didnt so another might not. Make sure it is scanned and cleaned first before you install it into another machine.
Good luck. Let us know how you get on.
