Can't open the mail

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Maymay - Jun 20, 2015 at 02:29 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 20, 2015 at 04:56 AM
Hello,

I can't open my yahoo mail account as I forgot my password. In fact, the system asks me two security questions which I haven't set in before.

As a result, I haven't right answers for the questions and can't open the account for a month. Pls advise how can I do to deal with the problems.

Many thanks,

Maymay

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1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Jun 20, 2015 at 04:56 AM
Hello

When was the last time you successfully accessed your account?

If there is no activity on an account for 30 days or more, it is automatically deleted from the server.
Sorry but your account no longer exist.
I suggest you create a new one.

P.S. To make sure, ask someone you know to send you an e-mail, if they get an error, you can be certain your account is no longer in service.
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