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Laptop will not boot up/ turn on

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ZePyroFilms - Jul 7, 2015 at 07:00 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Jul 13, 2015 at 03:27 AM
I have a Dell Laptop with an Intel duo core processor (if it matters) and one day I accidentally let it die. I recharged it and tried turning it on, but it only shows the product information like it does at the start of every restart... but nothing else. No script, nothing. I tried some of the different boot options but they didn't even show anything... I tried the one weird trick of taking out the battery and draining all of the power from the circuit, but that didn't do anything either. Some help would be appreciated. :) Just so you know... I'm typing this up on my mom's windows XP ;-;
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Jul 8, 2015 at 02:57 AM
Hi ZePyroFilms,

Draining the power was a good idea. Are you able to enter BIOS? If you can see some information on screen, this may not be a power issue. I would say there may be a RAM failure, but it is hard to tell without technical examination. If the laptop is under warranty, I would suggest you to contact the reseller.

Hope this helps
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ZePyroFilms Posts 3 Registration date Tuesday July 7, 2015 Status Member Last seen July 10, 2015
Jul 8, 2015 at 09:06 AM
I can enter the BIOS, and I have everything set to default because at one point I got desperate and thought that it would work. Now, since there is a lot there, what information would be helpful to look at?
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ZePyroFilms Posts 3 Registration date Tuesday July 7, 2015 Status Member Last seen July 10, 2015
Jul 8, 2015 at 02:26 PM
I just had a computer guy over, and he did some thing with the internal hard drive and got it fixed. Hope this helps anyone else having the same problem.
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155 > ZePyroFilms Posts 3 Registration date Tuesday July 7, 2015 Status Member Last seen July 10, 2015
Jul 9, 2015 at 03:26 AM
I am glad all is working fine now. Could tell us a bit more about the hard drive issue? Was it a connectivity issue? My recommendation is to download the drive manufacturer's diagnostics tool and check the drive's health.
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ZePyroFilms Posts 3 Registration date Tuesday July 7, 2015 Status Member Last seen July 10, 2015
Jul 10, 2015 at 09:02 AM
I wish I could. I actually got hit by a blue screen and now the same thing is happening again XD
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155 > ZePyroFilms Posts 3 Registration date Tuesday July 7, 2015 Status Member Last seen July 10, 2015
Jul 13, 2015 at 03:27 AM
Hi again ZePyroFilms,

If it really was a hard drive problem, there may be no permanent solution. Sadly, some HDD issues affect the drive's functioning and can not be repaired. The best solution may be to connect the drive in another PC to check if it is recognized as a secondary drive. Use the drive manufacturer's diagnostic tool to confirm the drive's health.
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