External don't showed in MAC

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Moon - Jul 9, 2015 at 03:58 AM
KY_WD
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Thursday October 23, 2014
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- Jul 9, 2015 at 10:44 AM
Hello,

My sum sung external hard drive 1T is not shown in my MAC which it worked well before, is my hard drive broke down? Or how can do in this situation?


1 reply

KY_WD
Posts
2054
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
119
Jul 9, 2015 at 10:44 AM
Hello Moon,

Can you please attach a printscreen of Disk Utilities? Has there been a power outage while connected the external hard drive to your MAC?
If you have the option, try connecting your external hard drive with different USB or Thurderbolt cable, whatever you are using. Also, you could try to connect it to another MAC to see whether it will show up in Disk Utility there.

Hope this helps.

KY_WD
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