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External don't showed in MAC

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Moon - Jul 9, 2015 at 03:58 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Jul 9, 2015 at 10:44 AM
Hello,

My sum sung external hard drive 1T is not shown in my MAC which it worked well before, is my hard drive broke down? Or how can do in this situation?


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KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Jul 9, 2015 at 10:44 AM
Hello Moon,

Can you please attach a printscreen of Disk Utilities? Has there been a power outage while connected the external hard drive to your MAC?
If you have the option, try connecting your external hard drive with different USB or Thurderbolt cable, whatever you are using. Also, you could try to connect it to another MAC to see whether it will show up in Disk Utility there.

Hope this helps.

KY_WD
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