Unable to open a PDF attachment

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Hello,

I am unable to open up PDF attachments from one sender. i do not have this issue when opening PDFs from other senders.

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Wednesday October 8, 2008
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June 15, 2019
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That sender probably is sending you bad/damaged files.
the sender from their IT department indicated that it could be an issue on my end insofar as my computer is thinking the file is bad. is there a setting a could change?