Unable to open a PDF attachment

DMG - Jul 15, 2015 at 01:16 PM
 DMG - Jul 15, 2015 at 01:32 PM

I am unable to open up PDF attachments from one sender. i do not have this issue when opening PDFs from other senders.


2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jul 15, 2015 at 01:17 PM
That sender probably is sending you bad/damaged files.
the sender from their IT department indicated that it could be an issue on my end insofar as my computer is thinking the file is bad. is there a setting a could change?