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Unable to open a PDF attachment

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DMG - 15 Jul 2015 à 13:16
 DMG - 15 Jul 2015 à 13:32
Hello,

I am unable to open up PDF attachments from one sender. i do not have this issue when opening PDFs from other senders.

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2 responses

Réponse 1 / 2
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
15 Jul 2015 à 13:17
That sender probably is sending you bad/damaged files.
Réponse 2 / 2
DMG
15 Jul 2015 à 13:32
the sender from their IT department indicated that it could be an issue on my end insofar as my computer is thinking the file is bad. is there a setting a could change?

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