Unable to open a PDF attachment

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DMG - Jul 15, 2015 at 01:16 PM
DMG - Jul 15, 2015 at 01:32 PM

Hello,

I am unable to open up PDF attachments from one sender. i do not have this issue when opening PDFs from other senders.

Unable to open a PDF attachment
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2 responses

Answer 1 / 2

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jul 15, 2015 at 01:17 PM

That sender probably is sending you bad/damaged files.

Answer 2 / 2

DMG
Jul 15, 2015 at 01:32 PM

the sender from their IT department indicated that it could be an issue on my end insofar as my computer is thinking the file is bad. is there a setting a could change?

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