Laptop shuts down

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fifi - Jul 21, 2015 at 04:58 PM
fretz Posts 14 Registration date Wednesday July 15, 2015 Status Member Last seen September 9, 2015 - Jul 22, 2015 at 05:57 AM
Hello,
i have a dell latitude 6420 with window 8.1
laptop shuts down on closing the lid and no keyboard back lights. i have tried the power button changes and all. didn't work

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1 response

fretz Posts 14 Registration date Wednesday July 15, 2015 Status Member Last seen September 9, 2015 20
Jul 22, 2015 at 05:57 AM
try to remove the battery at the back, then plug in the charger and try to press power button.
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