Laptop shuts down

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Registration date
Wednesday July 15, 2015
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September 9, 2015
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Hello,
i have a dell latitude 6420 with window 8.1
laptop shuts down on closing the lid and no keyboard back lights. i have tried the power button changes and all. didn't work

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Posts
14
Registration date
Wednesday July 15, 2015
Status
Member
Last seen
September 9, 2015
19
try to remove the battery at the back, then plug in the charger and try to press power button.