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Keyboard malfunctioning

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Hadrian1020 Posts 1 Registration date Thursday July 23, 2015 Status Member Last seen July 23, 2015 - Jul 23, 2015 at 10:51 AM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jul 23, 2015 at 01:21 PM
Hi. I have a HPENVY DV7, with windows 7 and 8. The right and up arrow keys stopped working, and the right numbers keypad only works partially. While in word, the right arrow installs a 6. The delete button installs a two. Any ideas on how to fix? Would a restore help any?
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xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Jul 23, 2015 at 01:21 PM
I would test with an external USB keyboard. If it's successful then you should replace the internal keyboard.

Good luck