My external HDD not showing up

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Monday September 1, 2014
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Hello,

my external HDD not showing up and i can hear it rotating and the eject icon is shown but when i try to see it in computer management i see it with 0B of storage space.it's a 1TB.

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Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
152
Hi Dream250,

When you enter Disk Management, can you see the drive's file format and drive letter? Does it appear with black line above the capacity? I recommend you to enter Device Manager and search for the device under USB devices. Uninstall it and restart the PC. Plug the drive back in and check again.
I strongly recommend you to try the drive on another PC and with another USB cable.

Hope this helps