Laptop starts up after shut down and if left on shuts rebouts

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George - Aug 6, 2015 at 11:20 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Aug 6, 2015 at 02:37 PM
Hello,

Can anyone help with a cure for a packard bell laptop using windows 7 that restarts after being shut down. Also if laptop left on but not being used shuts down and restarts.

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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,827
Aug 6, 2015 at 02:37 PM
You probably have a hardware or software error that triggers the auto reboot. You first need to identify what is causing the error:

Disable Automatic Reboot on Error
If you are suffering from the BSOD (Blue Screen Of Death) the PC stops due to the stop error and then, in default configuration, automatically reboots.

Chances are good that you want to know what is going wrong and how to fix the stop errors. Well, you can't just say "It's rebooting, what's wrong." With that little bit of information no one will be able to help you fix it. Instead we need to know the "stop error" and the exact wording for the reason that it stopped so that we can diagnose the problem. Then, and only then, will we have enough information to help solve your problem.

Older operating systems used to do it nicely and just plain stop... Now? Now it reboots for you because that is generally easier than it is to worry about the problem. Let's stop that shall we? It would make it easier for all of us if we could know the exact error message after all...

Click the Start button
Click Run...
Type sysdm.cpl
Click OK
In the System Properties window click the Advanced tab
In the Startup and Recovery area click the Settings button
In the Startup and Recovery window UNcheck "Automatically Restart" (in the System Failure area)
Click OK and then click OK again
Then when the PC crashes, make note of the stop error and related information
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