HP Pavilion 7 screen remains black when I turn it on.
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Incorrect1
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Aug 10, 2015 at 01:44 PM
KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Aug 11, 2015 at 05:04 AM
KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Aug 11, 2015 at 05:04 AM
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KY_WD
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Aug 11, 2015 at 05:04 AM
Aug 11, 2015 at 05:04 AM
Hello Incorrect1
The problem that you have might be due to the failure of the video chip. Sometimes, after much of a use and less cooling the graphics processor which is responsible for video signal transmission gets unsoldered, the thermic paste goes away and it gets unsoldered, therefore the screen doesn't show anything. If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.
Best of luck.
Western Digital representative
The problem that you have might be due to the failure of the video chip. Sometimes, after much of a use and less cooling the graphics processor which is responsible for video signal transmission gets unsoldered, the thermic paste goes away and it gets unsoldered, therefore the screen doesn't show anything. If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.
Best of luck.
Western Digital representative
