Hp laptop needs help

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47365
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Monday February 1, 2010
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June 2, 2021
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Hello,
My hp laptop has a virus and I shut it down then I turned it on it is just black and this laptop was 200 dollars!!!! I really need it to work because I'm going to be home schooled and I need the laptop to work. Can y'all please help me ??


1 reply

Posts
47365
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
June 2, 2021
10,748
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck

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