Hp laptop needs help

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Puppy - Aug 10, 2015 at 04:55 PM
Ambucias
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- Aug 10, 2015 at 05:02 PM
Hello,
My hp laptop has a virus and I shut it down then I turned it on it is just black and this laptop was 200 dollars!!!! I really need it to work because I'm going to be home schooled and I need the laptop to work. Can y'all please help me ??


1 reply

Ambucias
Posts
47362
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,282
Aug 10, 2015 at 05:02 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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