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Seagate hard drive is not showing

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bittu - Aug 12, 2015 at 02:47 AM
KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Aug 12, 2015 at 09:50 AM
Hello,

I had a similar problem to what a bunch of people here said. I have Windows 7 and was using a seagate external hard drive.
  • It didn't show up on My Computer

but it show in device manager in disk drive when i don't connect my MTS USB Dongle
but when i connect the hard drive first usb dongle is not connected and when i connect usb dongle first hard drive not show in disk drive in device manager
plz help

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KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 121
Aug 12, 2015 at 09:50 AM
Hello bittu,

Can you tell me what are the settings in your Power option menu?
Please, make sure that when you go through: Power Options->USB Settings->USB selective suspend setting-> "USB selective suspend" is disabled.
Open Control Panel
Select Power Options.
Next to your currently selected plan, click Change Plan Settings.
Click Change advanced power settings.
Click the box to expand USB Settings, then expand USB selective suspend settings.
Click the drop down menu and select Disabled.

Hope this helps.
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