WiFi connected but cannot get internet.
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gitegirl
Posts
2
Registration date
Monday August 17, 2015
Status
Member
Last seen
August 17, 2015
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Aug 17, 2015 at 01:24 PM
Blocked Profile - Aug 17, 2015 at 05:51 PM
Blocked Profile - Aug 17, 2015 at 05:51 PM
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3 responses
Hi there,
Your main router box will be your Default Gateway and probably your DHCP server?
How are your other 3 boxes connected and are the range extenders or wireless access points?
Who set this up for you?
I suspect that your other 3 boxes are either giving our their own IP addresses or it's giving people the wrong ones.
For Example:
Your main box is the internet gateway and for example will have an IP Address of 192.168.1.1. It will have a DHCP pool of 192.168.1.10 to 192.168.1.254
This means that 244 devices can connect to your network at once and they will all be given an IP address from the pool.
The information that is passed onto the device connecting (along with an IP address from the pool) is the DNS and Default Gateway. The DNS will resolve hostnames to IPs and vice versa. The Default Gateway is your main box, it tells the connected the device that to get the internet they go out through this router.
When you connect your device are you connecting it to the main box wifi?
Do all 4 boxes have the same wifi name?
I truly believe the issue is with the 3 other boxes not being correctly configured.
let me know.
Your main router box will be your Default Gateway and probably your DHCP server?
How are your other 3 boxes connected and are the range extenders or wireless access points?
Who set this up for you?
I suspect that your other 3 boxes are either giving our their own IP addresses or it's giving people the wrong ones.
For Example:
Your main box is the internet gateway and for example will have an IP Address of 192.168.1.1. It will have a DHCP pool of 192.168.1.10 to 192.168.1.254
This means that 244 devices can connect to your network at once and they will all be given an IP address from the pool.
The information that is passed onto the device connecting (along with an IP address from the pool) is the DNS and Default Gateway. The DNS will resolve hostnames to IPs and vice versa. The Default Gateway is your main box, it tells the connected the device that to get the internet they go out through this router.
When you connect your device are you connecting it to the main box wifi?
Do all 4 boxes have the same wifi name?
I truly believe the issue is with the 3 other boxes not being correctly configured.
let me know.
gitegirl
Posts
2
Registration date
Monday August 17, 2015
Status
Member
Last seen
August 17, 2015
Aug 17, 2015 at 05:42 PM
Aug 17, 2015 at 05:42 PM
Hi thanks for coming back to me. I can connect ( with my tablet) successfully with either the main box or the additional extender boxes. Each box has its own wifi code/signal/name. My guests can connect with all the separate boxes but then get the IP address failure message. The system was installed by a company but they are closed for the holidays and everything worked fine until this week. If the issue was only with the extender boxes then surely the guests should be able to connect with my main router?
If it helps my tablet is showing an IP address of 192.168.0.21
Any further thoughts?
Gitegirl
If it helps my tablet is showing an IP address of 192.168.0.21
Any further thoughts?
Gitegirl
