How to update secondary email or phone number via yahoo mobile

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Gratiela - Aug 26, 2015 at 01:15 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 26, 2015 at 04:52 PM
Hello,
I have used the mobile app until now to access my yahoo emails. Today I wanted to log in via a latop (new browser) and I am asked to get a verification code because I've never used this device before. Both the secondary email address and the phone listed as options are outdated. I don't have access to them anymore.

Is there any way to update these via the mobile app? I still have access to my account via the mobile app (but not the mobile browser or any desktop browsers). Where do I find the account settings page via the mobile app?

I have read the info here and it wasn't helpful for my case. All recovery methods listed anywhere involve some sort of login from a browser which I can not use due to the problem I just described: http://ccm.net/faq/36332-yahoo-mail-how-to-recover-your-account

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Aug 26, 2015 at 04:52 PM
Hi

I beg your pardon but...

In this link:

https://ccm.net/faq/36332-how-to-recover-your-yahoo-mail-account

under: Alternate ID Changed, the solution does not require some sort of login but directs you to a way to contact customer service.

Good luck
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