Previous Topic Next Topic

Vista does not recognize my Passport External Hard Drive

Closed
Barbershop4 - Aug 29, 2015 at 07:03 AM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Aug 29, 2015 at 02:21 PM
Hello,

I am trying to get my Passport External Hard Drive data restored. The restoration could not proceed because my Passport disk disappeared off my computer.
I changed USB ports and cables without success. My other Passport works.

The Disk Manager reports the disk is unknown, "not initialized" and unallocated.
The last thing I want to do is erase the files I am trying to save.
I hope someone is out there this weekend to help me. WD Support doesn't open again until Monday and I need to get my restore started.

Thanks in advance,
Barbershop4

1 response

Answer 1 / 1
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Aug 29, 2015 at 02:21 PM
It appears the drive has failed and needs to be replaced. Only a Data recovery Lab has any chance of recovering your files.

Good luck

Similar discussions

Toshiba HDD blue light stays on not blinking and it goes off
KobbyDavid -
Irina2207 -

2 responses
Blue light blinking every second
Lakshit -
nathanwirth -

2 responses
my toshiba external hard disk goes in infinite loading mode
vishal -
KY_WD -

3 responses
Toshiba external hard drive suddenly stopped functioning
Starplanet -
Irina2207 -

3 responses
Toshiba external hard drive not detected
Rathish -
technope -

5 responses