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My lenovo laptop windows 8 won't start

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Amy - Sep 26, 2015 at 02:59 AM
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 - Sep 26, 2015 at 05:38 AM
So when I turn on my lenovo laptop the power light stays on for a few seconds then it goes of (the while laptop shuts down) and then when I try to turn it on again it does the same thing and I've only used my new laptop for 3 days and then it does that.
Please someone help me!!!!



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Answer 1 / 2
Ambucias
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Sep 26, 2015 at 05:29 AM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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Amy
Sep 26, 2015 at 05:34 AM
Hello!
I'm afraid to say that I have tried that and it doesn't work :(
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Answer 2 / 2
Ambucias
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Sep 26, 2015 at 05:38 AM
Hi Amy

Certainly looks like a power supply issue. Since it is a brand new laptop, under warranty, I suggest you rush to have it replaced. I also suggest you insist for a replacement not a repair as you may have a lemon.

Good luck
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