Locked laptop and forgotten password

Closed
klaus - 2 Oct 2015 à 06:09
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 2 Oct 2015 à 16:43
i use a windows 8 and i have forgotten my password the command prompt keeps telling me error 5 has occurred how can i fix this

1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
2 Oct 2015 à 16:43
Greetings,

We are terribly sorry but CCM cannot help you to recover your lost password, because you can't prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords
Best regards

Moderator