Laptop not turning on

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seayoung Posts 1 Registration date Tuesday 6 October 2015 Status Member Last seen 6 October 2015 - 6 Oct 2015 à 13:06
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   - 7 Oct 2015 à 10:31
I have a Gateway laptop. I am having issues with it not turning on when it is all plugged in. I think it might be the power cord. This is the second time it has happened to me. The first time all I had to do was reset my power strip. This time not even that worked. Other items work fine when plugged into the power strip. Please help thank you very much.
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KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   122
7 Oct 2015 à 10:31
Hello seayoung,

When you plug the charger into the jack, can you see the light blinking or just everything remains calm and nothing can be heard from the fan or the hard drive?
If you can't and the warranty of your laptop has expired I suggest you to take out the hard drive and try to connect it to another computer through SATA-USB cable. If the HDD doesn't spin at all, anywhere, then it has failed mechanically and needs replacement.
If your hard drive spins up on a different computer and it is recognized there, but cannot power up on your laptop, then the problem is hiding probably in the power supply unit on your motherboard. You could bring your laptop to a technician to make a test of the power connector and/or the power jack center because they might have got damaged.

Hope this helps.