Folder Vault trouble "install hiding engine" [Closed]

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Hi guys, I'm using Folder Vault for 1 year now, and I can't open it any more. The message that I'm getting is "install hiding engine".
Could someone tell me what can I do ? reinstalling is not possible without deleting it.

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So, you mean to tell me that the Free software comes with no support? Wow, when I google this product, there are plenty of places to get a free copy, but no where does it point to support. I wonder what might have been the price for such free software?

Here is their support page (HA!) https://www.gearboxcomputers.com/products/folder-vault/documentation/

You may want to write them:https://www.gearboxcomputers.com/contact-us.html

They are really who you should be speaking with. Let us know what kind of service you get!
I have said it once, I will say it again. IT!