Laptop screen turns black while running.

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Manish - Nov 3, 2015 at 08:18 AM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Nov 3, 2015 at 03:18 PM
Hi,while working on my laptop(dell inspiron 15r) the screen just went blank while the laptop is still running.i also went through the process of taking out the battery and pressing the power button for 20 sec but that didnt work too....and after restarting,the screen is still blank and nothing appears on it...i am in a big mess as their is several important files ..please help.

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,834
Nov 3, 2015 at 03:18 PM
This appears to be a sudden hardware failure. The laptop will need "hands-on" access from a local PC repair shop to diagnose.

Good Luck
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