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HP pavilion laptop won't log on

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Emily - Nov 21, 2015 at 07:14 AM
BashirYazbik Posts 58 Registration date Monday November 9, 2015 Status Member Last seen December 6, 2015 - Nov 21, 2015 at 08:25 AM
Hello,

So my laptop gets to the lock screen and when I press enter and an area to type in my password usually appears but instead just says please wait. After waiting for about 30 seconds the screen froze so I held the power button switching it entirely off. Now whenever I try to turn on my laptop the same thing happens. Can someone please help me?


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BashirYazbik Posts 58 Registration date Monday November 9, 2015 Status Member Last seen December 6, 2015 14
Nov 21, 2015 at 08:25 AM
Emily,

If you have your recovery disc and you do NOT have important files on your laptop, I would recommend to recover your windows.
It is like a refresher for your laptop.
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